New Century Mortgage Corp. v. Great Northern Ins. Co., Civil Action No. 07-640-GMS/MPT, 2009 WL 3444759 (D. Del. Oct. 26, 2009)

Finding that Judge Coar’s decision that a blast fax sent without permission of the insured did not constitute property damage because “ ‘[l]oss of paper and toner is a normal, expected outcome that falls under the policy's exclusion for “expected or intended injury.” ’ . . . New Century Mortgage Corp. v. Great N. Ins. Co., No. 05-C-2370, 2006 WL 2088198, at * 4 (N.D. Ill. 2006).”

The court focused on the “advertising injury” coverage issue. Although Judge Coar reached a negative ruling on that matter, that pre-dated the Illinois Supreme

Court’s ruling in Valley Forge Ins. Co. v. Swiderski Elecs., Inc., 223 Ill.2d 352, 307 Ill.Dec. 653, 860 N.E.2d 307 (Ill.2006), which is inconsistent with the earlier Federal Court Order and superseded and controlled.

As the court explained,

To the extent that the federal courts' interpretation differs from that of the Illinois Supreme Court, the Illinois Supreme Court's ruling in Valley Forge controls. In the present matter, the only term in dispute is “right of privacy.” According to the analysis in Valley Forge, “ ‘right of privacy’ connotes both an interest in seclusion and an interest in the secrecy of personal information.” Since an unsolicited fax advertisement violates an individual's seclusion, TCPA claims fall within the “advertising injury” provision. Applying the present facts to the standard articulated in Valley Forge, plaintiff has satisfied its burden of proof that the Bernstein settlement comes within the “advertising injury” coverage. It is undisputed that the TCPA claim brought against plaintiff arose from an unsolicited fax advertisement. Although the complaint in the Bernstein action did not raise the issue of privacy, a violation of privacy is implicit in a TCPA fax-ad claim. Therefore, the Bernstein settlement comes within the “advertising injury” coverage in defendants' policies.

Id. at *5.

Thus, seeing an erroneous individual versus business exclusion raised by the insurer, the Court found it did not preclude reimbursement obligations for settlement.

Although defendants' policies specifically state that the “advertising injury” must arise from a violation of a “person's right of privacy,” the plain and ordinary meaning of the policies do not preclude coverage if the individual receives the unsolicited advertisement at his place of business. Since plaintiff has established that the TCPA action was filed by an individual, and because there is no evidence to suggest that any of the class members were business entities, plaintiff has met its burden. Therefore, plaintiff does not have to allocate between fax advertisements received on business faxes as opposed to residential faxes.

Id. at *5.

Relying on Judge Coar’s prior finding that “no presently admissible evidence in the record that claimants received faxes prior to the policy effective date” existed, it was of no moment that the settlement class was designated for a broader time frame, i.e., April 4, 1997 to December 8, 2004 whereas the policy period was February 3, 2002 to February 3, 2003. Id. at *6.

The court found no allocation necessary of the amount of settlement. With respect to an allocation between coverage types, the appellate court of Illinois recently concluded that

[An insured is] “not required to allocate [ ] liability within [a] settlement.” Relying on the reasoning formulated in U.S. Gypsum Co. v. Admiral Insurance Co. and Commonwealth Edison Co. v. National Union Fire Insurance Co., the court concluded that it was impossible to determine how much of the settlement was attributable to each claim without having a “mini-trial” and requiring the insured to “prove its own liability.” The court's finding in Binney & Smith can easily be applied to the facts in the instant matter. The underlying complaint against plaintiff alleged “property damage” and “advertising injury” through an unsolicited fax advertisement in violation of the TCPA. Neither the settlement agreement nor the complaint in that matter distinguished between the two claims.

Id. at *6.

The court determined that a sufficient showing was made. A settlement occurred in reasonable anticipation of liability for a coverage loss. It reasoned:

In the present matter, plaintiff notes that Bernstein's willingness to negotiate for $6 million, and eventually settle for $1.95 million, was reasonable in light of its potential exposure in excess of $300 million. Although plaintiff denies any wrongdoing, it points out that the “TCPA is essentially a strict liability statute” which suggests that it would have been difficult to prevail against the Bernstein class at trial. In addition, plaintiff's motion for summary judgment was denied by the Illinois state court on the TCPA claim. Finally, the third amended complaint in the Bernstein action appears to establish a prima facie case under the TCPA. In light of these facts, plaintiff has satisfied its burden of proof that it settled in reasonable anticipation of liability.

Id. at *8.

An award of damages of $1.95 million of which $1.085 million was distributed to charities as a cy pres award was still fully compensable is as the Illinois Supreme Court has defined the term “damages” as “money paid to make good an insured loss” and having a “remedial purpose.” Id. at *8.

The court left open the issue of whether the prior acts exclusion could bar the indemnification due to the production of three sales orders between facts Fax.com and plaintiff beginning on June 7, 2001 prior to the policy inception date. Although the documents’ authenticity was challenged as inadmissible hearsay, this arguably raised a genuine issue of material fact.

Creative Hospitality Ventures, Inc. v. United States Liab. Ins. Co., ___ F. Supp. 2d ___, 2009 WL 2993739 (S.D. Fla. 2009)

Judge Magistrate Rosenbaum recommended grant of the motion to dismiss by the insurer.

The underlying suit, alleged by a customer against a restaurant operated by Creative, sued it for violations of the Fair and Accurate Transaction Act (“FACTA”), 15 U.S.C. § 1681c(g).

The issue was printing more than five digits of a credit card for a patron of a retail establishment at a restaurant. The class action suit sought recovery of damages for alleged violations. At issue was the Second Amended Class Action Complaint.

Looking, under Florida law, solely at the allegations of the complaint, the court noted that the pertinent complaint invokes neither Section 1681n nor Section 1681o, but only 1681c(g). The following questions of law are common to the putative class:

(i) Whether the Merchant accepts credit cards or debit cards for the transaction of business;

(ii) Whether the Merchant violated FACTA by printing more than the last five digits of the credit card . . .

(iii) Whether the Merchant's sole means of recording the payment card's account number or expiration date is by handwriting . . .

(iv) Whether the Merchant willfully failed to comply with the requirements imposed by FACTA.

Id. at *8.

The allegations of the Chavoustie and Turner complaints were both analyzed.

The pertinent personal and advertising injury coverage was “e. Oral or written publication, in any manner, of material that violates a person's right of privacy.”

The insurers argued that sharing the payment card receipt with the payment card holder alone did not violate any privacy rights under Florida law. The court noted:

In considering the breadth of the phrase, “publication, in any manner,” the Court finds it difficult to conceive of a more inclusive description of the categories of “publication” to be covered by an insurance policy, particularly in light of Florida's insurance policy construction canon requiring courts to interpret coverage clauses “in the broadest possible manner to [e]ffect the greatest extent of coverage,” Westmoreland, 704 So.2d at 179 (Fla. 4th Dist.Ct.App.1997) (citing Hudson v. Prudential Prop. & Cas. Ins. Co., 450 So.2d 565, 568 (Fla.2d Dist.Ct.App.1984); and putting insurers on notice that “ ‘when an insurer fails to define a term in a policy, ... the insurer cannot take the position that there should be a “narrow, restrictive interpretation of the coverage provided.” ’ ” State Farm Fire and Cas. Co. v. CTC Development Corp., 720 So.2d 1072, 1076 (Fla.1998) (citations omitted). Had Defendants wished to restrict the definition of “publication” to be narrowed to the meaning of that term under Florida defamation law or to be otherwise qualified, Defendants bore the burden of articulating that limitation.

Id. at *11 (citations omitted).

In line with this analytic approach, plaintiffs’ provision to a payment card holder of a receipt bearing that payment card holder’s expiration date and more than five digits of that payment card holder’s account number could constitute a publication. Id. at *11.

At most there were two plausible interpretations of the term “publication” and that should be preferred which would interpret against the insurer who drafted it. Id. at *13.

The insurers argued that there was no injury but only the potential to cause injury by creating a greater exposure to identity theft.

The court responded:

These contentions miss the mark. Plaintiffs argue that the policies' definition of “personal and advertising injury” . . . encompasses the injury alleged by Chavoustie and Turner in their complaints. “Personal and advertising injury” contemplates a different type of injury than “bodily injury,” “property damage,” “advertising injury,” or “personal injury,” to the extent that any of those terms may be defined by the applicable insurance policies.

Id. at *13.

The legislative history elucidates that the truncation provisions of the FACTA arose from a desire to prevent identity theft that can occur when a card holder’s private financial information, such as the card holder’s complete credit card number, is exposed on electronically printed payment card receipts. Id. at *15.

The alleged conduct in the Chavoustie and Turner actions implicated an injurious act, publication, and potential violation of the right of privacy. It reasoned:

In Chavoustie, the plaintiffs claimed that E.T. “failed to protect [the Chavoustie plaintiffs] against identity theft and credit and debit card fraud by printing more than the last five digits of the card number and/or the expiration date on the consumer receipts it provided to [the Chavoustie plaintiffs].” . . . They further alleged that as a result of E.T.'s alleged failure to truncate on electronically printed payment card receipts, the Chavoustie plaintiffs were “aggrieved by [E.T.'s] ... fail[ure] to comply with the requirements of FACTA.”

Id. at *16.

The statutory character of the damage awards was of no moment since both actual and statutory damages were remedies. The court reasoned:

As the Eleventh Circuit has rejected the argument that statutory damages under Section 1681n amount to punitive damages, this Court respectfully declines to accept USLI's invitation to conclude otherwise.

Id. at *18.

Looking to the “knowing violation of the rights of another” exclusion, the court did not aver that Creative reviewed or otherwise actually became aware of the information contained in the materials alleged to have been provided to Creative, thus requiring knowledge of the information. Id. at *21.

The exclusion for TCPA, CAN-SPAM and other statutory violations did not embrace this particular form of privacy invasion. The court reasoned:

[T]he FACTA seeks to protect the secrecy privacy interest in that it attempts to protect private financial information from becoming known to others. Therefore, the seclusion privacy interest, or the right to avoid intrusions into a private domain, which the TCPA and CAN-SPAM are intended to address, represents a different kind of privacy interest than the secrecy privacy interest at stake in the FACTA.

Id. at *24.

Thus, the court concluded that plaintiff E.T. stated a cause of action against defendant Essex but concluded that Creative had not stated a viable cause of action against defendant USLI. The court reached the distinct conclusion regarding USLI because it found the exclusion for TCPA, CAN-SPAM and other statutory violations implicated as to its policy. It noted:

Because the FACTA is a statute that limits the information that such an electronically printed receipt provided to the card holder may include, and, indeed, prohibits the inclusion of certain information, the FACTA qualifies as a statute that “prohibits and limits the ... communicating or distribution of material or information,” within the ordinary meaning of the terms of this exclusion. As a result, USLI is under neither a duty to defend nor to indemnify Creative with regard to the Turner litigation.

Id. at *22.

Netscape Communications Corp. v. Federal Ins. Co., No. 08-15120, 2009 WL 2634945 (9th Cir. (Cal.) Aug. 27, 2009)

The court reversed the finding in favor of St. Paul Mercury. The court agreed that there was a personal injury offense implicated because “AOL had made known to any person or organization material that violated a person’s right of privacy.” It reasoned:

Although the underlying claims against AOL were not traditional breach of privacy claims, given that coverage provisions are broadly construed, . . . the underlying complaints sufficiently alleged that AOL had intercepted and internally disseminated private online communications. While some cases have stated that coverage is triggered by a disclosure to a third party, they do so in dicta while deciding whether the personal injury clause covers invasion of “seclusion privacy” claims. See, e.g., ACS Sys., Inc. v. St. Paul Fire & Marine Ins. Co., 53 Cal.Rptr.3d 786, 795-96 (Cal.Ct.App.2007).

Id. at *1.

The court found that an exclusion relied upon by the district court to avoid a defense was too broadly interpreted.

The SmartDownload utility does not provide an Internet connection, and, in fact, is useless without one; AOL therefore did not provide Internet access in making the SmartDownload utility available. Since the other enumerated activities included in the “online activities” exclusion also do not apply to the SmartDownload program, we reverse the district court's grant of summary judgment and remand for further proceedings.

Id. at *1.

Motorists Mut. Ins. Co. v. Dandy-Jim, Inc., No. 92023, 2009 WL 1346728 (Ohio Ct. App. (8th Dist.) May 14, 2009)

In this coverage case, analyzing the TCPA case, the court aligned itself with the majority views expressed by a number of courts including the Illinois Supreme Court in Valley Forge Ins. Co. v. Swiderski Elec., Inc., 223 Ill. 2d 352, 366 (2006) which criticized Am. States Ins. Co. v. Captain Assoc. of Jackson City, Inc., 392 F.3d 939, 941 (7th Cir. (Ill.) 2005) was not in accord with applicable Illinois law. The case reached a contrary result under St. Paul’s distinct policy language were distinguished on the grounds that different language required different results. It reasoned, “[a]s the Eleventh Circuit recognized in Hooters of Augusta, Inc. v. Amer. Global Ins. Co. (C.A.11 2005), 157 Fed. Appx. 201, this tighter wording of the policies” “ ‘making known’ to any person or organization written or spoken material that violated a person's right of privacy.”

The significant fact in the court’s decision as “ ‘oral or written publication’ does not suggest the same focus on secrecy that ‘making known’ does. Id. at 208.” Id. at *3.

Although there was no suggestion that faxes contained any objectionable content, the court found the point of no moment because one of the stated purposes of

the TCPA was to protect individuals from receiving unsolicited fax advertisements no matter what their content. See 47 U.S. § 227(b)(2)(B)(ii)(I) and 227(b)(2)(C). Id. at *4.

The unsolicited faxed advertisement itself is “material” that is offensive and violated the individual’s right of privacy. As the Valley Forge court, applying New Jersey law from the Supreme Court of Massachusetts observed, granting another’s claim would be tantamount to rewriting the policy for the insurer’s benefit.

The court also rejected the Insurer’s argument that a publication requires disclosure to a third person or party which did not happen here.

[A]n invasion-of-privacy claim based upon seclusion does not require that its factual underpinning include an allegation of publication to a third person. See, e.g., Sustin v. Fee (1982), 69 Ohio St.2d 143, 145-46 (“One who intentionally intrudes, physically or otherwise, upon the solitude or seclusion of another or his private affairs or concerns, is subject to liability to the other for invasion of privacy, if the intrusion would be highly offensive to a reasonable person.”).

Id. at *5.

The court found no difficulty in finding that faxed advertisements are an act of “publication” in the ordinary sense of the word.

The “few marginal, direct” contacts were sufficient to constitute an intrusion because the TCPA presumes that all advertising, so long as it is unsolicited, is an offensive intrusion upon the recipient’s solitude.

Rejecting the argument that since Ohio prohibits insuring against punitive damages and treble damages were authorized by the TCPA that public policy bars any indemnity.

But the claimants are not seeking punitive damages; they are seeking damages under the TCPA. The amounts of such damages are specified by the statute. The TCPA provides for the higher of actual damages, or damages of $500 per violation. 47 U.S.C. § 227(b)(3)(B). The award may be increased to “not more than 3 times the amount available under subparagraph (B)” if the violation was committed “willfully or knowingly.” 47 U.S.C. § 227(b)(3).

Id. at *6.

There was no evidence that TCPA was intended to be punitive in nature as it was not based on purely punitive or deterrent goals.

[There] is no showing that intentional malice required to obtain treble damages under the TCPA if the fax advertisements were sent “willfully.” . . . Thus, a willful or knowing violation of the TCPA is different from an intentionally malicious act that could give rise to punitive damages. See, also, Penzer v. Trans. Ins. Co. (C.A.11, 2008), 545 F.3d 1303, 1311 (public policy prohibiting insuring against punitive damage liability not applicable to TCPA claims because statutory damages not designed to be punitive and punitive damages require “wanton disregard for the rights of others”).

Id. at *7,

The court addressed each and every potential argument that could be asserted in connection with a coverage analysis of a “blast fax” claim implicating the TCPA. It rejected each in turn thoughtfully and succinctly, putting to rest questionable rejections of coverage that continue to proliferate despite clear law requiring a contrary result.

St. Paul Fire & Marine Ins. Co. v. Brother Int'l Corp., No. 07-3886, 2009 WL 865077 (3d Cir. (N.J.) April 2, 2009)

Affirming the trial court, at issue was a class action lawsuit for TCPA violations under an “advertising injury” coverage provision. The district court concluded that neither the “advertising injury” nor “property damage” provisions were implicated. While an invasion of privacy did include a right of seclusion, the advertising injury provision in the policy is limited to violations of the privacy right of secrecy, not implicated by a TCPA claim.

It also specifically found that “the consumption of a fax recipient’s toner and paper is the intended consequence of the insured’s intentional act when sending a fax, and is therefore not ‘accidental’ within the meaning of the Policy.” Id. at *2.

The latter determination appears inconsistent with the published court of appeals

ruling in Insurance Corp. of Hanover v. Shelborne Associates, ___ N.E.2d ___, 2009 WL 884898 (Ill. App. Ct. (1st Dist.) March 31, 2009), entered three days before the April 2, 2009 Brother Int’l Order.

The court conceded that under New Jersey law subjective intent is applicable to determine an intent to injure.

The court found Melrose Hotel Co. v. St. Paul Fire & Marine Ins. Co., 432 F. Supp. 2d 488, 501 (E.D. Pa. 2006), aff’d, 503 F.3d 339 (3d Cir. 2007) dispositive as it addressed the same policy.

Melrose's knowledge about the TCPA and its lack of intent to violate the TCPA are irrelevant to whether it intended to cause harm that befell Class members.

Id. at *5.

Thane Int'l, Inc. v. Hartford Fire Ins. Co., No. EDCV 06-1244 VAP (OPx), 2009 WL 453106 (C.D. Cal. Feb. 19, 2009)

The seventh cause of action in the Atkins Cross-Complaint alleged a claim against Thane and IMT for invasion of privacy, misappropriation of name and likeness, and alleged with specificity,

“Without Atkins' valid authority or informed consent, IMT and Thane have invaded and continue to invade Atkins' privacy by appropriating Atkins' name and likeness by using Atkins' name and image on the EFL package and Atkins' name and image in at least one infomercial which was aired on television. Atkins' image on the EFL package and in the infomercial is readily identifiable in that any person viewing these images with the naked eye can reasonably determine that the person depicted in these images is Atkins because Atkins' face is clearly visible and distinguishable, the image depicting Atkins on the EFL package is situated next to Atkins name on the package and the image depicting Atkins in the EFL infomercial is shown with a verbal statement of Atkins' name.”

Id. at *3.

A duty to defend these fact assertions was owed by Hartford.

All causes of action were covered because the defendant refused to defend citing, Buss v. Superior Court, 16 Cal. 4th 35, 48-50 (1997).

The fair market value of the goods, i.e., the EFL units, or $492,793.62, that Thane agreed to relinquish in consideration for the settlement of all claims against it in the underlying lawsuit is recoverable as damages arising from Defendants’ breach. Earth Elements, Inc. v. Nat'l Am. Ins. Co. of Calif., 41 Cal.App.4th 110, 116-17, 48 Cal.Rptr.2d 399 (1995); McMahan's of Santa Monica v. City of Santa Monica, 146 Cal.App.3d 700-701 (1983), disapproved on other grounds, Bunch v. Coachella Valley Water Dist., 15 Cal.4th 432, 63 Cal.Rptr.2d 89, 935 P.2d 796 (1997).

Id. at *6.

The court also found 10% prejudgment interest was recoverable on the fair market value of the goods relinquished as well as on defense fees from the date incurred.

"Personal Injury" Coverage Disparagement/Invasion of Privacy

Insurers achieved three favorable rulings in cases which to date remain unpublished.

Chimera Investment Co. v. State Farm Fire & Cas. Co., No. 06-4268, 2008 WL 681701 (10th Cir. (Utah) March 11, 2008)

The first addresses coverage for disparagement. It found that an insured could not obtain coverage under the “personal injury” offense of “oral or written publication of material that disparages a goods products or services of another for slandering it own services”. The insured, a real estate management company which allegedly slandered a home owners association services in speaking to a condominium unit owner. The court found that the injuries for which the claimant sought to recover in a state court lawsuit where no reported injuries to the homeowners association arose did not trigger a defense. The connection between the “offense” of slander of the association’s services to the injuries sustained by the claimant did not come within “advertising injury” coverage in the courts view where the suit was for unlawful entry, trespassing and wrongful eviction from a condominium unit. It found that the policy’s “arising out of” language did not make a difference.

The two remaining cases addressing “invasion of privacy” as forms of “personal injury” coverage Ace Mortgage Funding, Inc. v. Travelers Indem. Co. of Am., No. 1:05-cv-1631-DFH-TAB, 2008 WL 686953 (S.D. Ind. March 10, 2008)

In a blast fax case embraced a minority view articulated by Judge Easterbrook in American States Ins. Co. v. Capital Associates of Jackson County, Inc., 392 F.3d 939, 942-943, (C.A.7 (Ill.) 2004) which predicted this would follow the logic of Capital Associates in accord with the views of another district judge in Indiana. See Fury Insurance Exchange v. Kevin T. Watts Inc., No. 1:05-CV-867-JDT-TAP, 2006 WL 1547109 (S.D.Ind. May 30, 2006).  This despite the fact that the Supreme Court of Illinois as well as the majority of subsequent cases nationwide have rejected its analytic approach. See Terra Nova Ins. Co. v. Fray-Witzer, 869 N.E.2d 565, 574 (Mass. 2007) (applying New Jersey law).

In effect, the insurers argue that the policy's definition of injury should be read to say “[o]ral or written publication of material, the content of which violates a person's right of privacy.” But New Jersey law is clear that when construing an ambiguous phrase in an insurance policy, courts should “consider whether clearer draftsmanship by the insurer ‘would have put the matter beyond reasonable question.’. . . In other words, had Terra Nova and Royal wished their policies to pertain only to violations of privacy created by the content of material, it was incumbent on them to draft explicit policies to that effect.

The Seventh Circuit found the policies “advertising injury” coverage for “invasion of privacy” refers to injury caused by publication only for intrusions on secrecy. It thereby imported words of limitation not set forth in the policy. There is no part of the policy that requires that the content of the message be that which invades privacy. The “general analytical principals” in Capital Associates ignore proper construction of the policy against the insurer who could have chosen more precise language to achieve an end which the court should not adopt under the guise of interpretation.

National Fire Ins. Co. of Hartford v. NWM-Oklahoma, LLC, Inc., Case No. CIV-07-545-F, 2008 WL 697298 (W.D. Okla. March 12, 2008)

The insured, a weight loss management company, was sued for “invasion of privacy” when it permitted a supervisorial employee, Susanna Reed, to “listen in” on conversations between plaintiff Hammers and customers for training purposes. The publication was disseminated through a baby monitoring system used to keep tabs on a particular employee. The court noted that even if publication required communication of information to third parties other than the corporate participants, that was potentially available since any of the defendant’s customers could overhear the conversations.

The court found, however, that the “willful violation of a penal statute or ordinance committed by or with the consent of the insured” exclusion applied since federal wiretap act, 18 U.S.C. § 2510 were found to fall within the scope of that exclusion.

There was, in the court’s view, no evidence of “implied consent”, nor did the claimants have an expectation that their oral communications would not be intercepted. The court reasoned that “if, as a factual matter, the claims for injury asserted in the civil suit as to which insurance coverage is sought arise from acts that amount to a ‘willful violation of penal statute,’ the exclusion is triggered . . .” Id. at *9. The court’s application of this exclusion to bar a defense prejudged the merits.

The court’s order does not consider the possibility that until there is an adjudication against the insured and liability could arise for mere tort of “invasion of privacy” but not for violation of federal wiretapping law, a potentially covered “offense” would trigger a defense that would not implicate the penal acts exclusion.